Everything you might ask.

Yes. Add the recipient's address and contact details during checkout and we'll coordinate with them directly, or keep it a surprise and coordinate with you.

Absolutely. Agents can create a booking on your behalf. Payment still runs through Experio, and the agent is credited with the booking automatically.

Five days ahead is comfortable for weekends. Some experiences can be delivered within 48 hours depending on partner capacity in your city.

You choose from the slots that have confirmed crew capacity for your date, city and group size. If nothing suits, message us and we'll try to open a slot.

Johannesburg, Pretoria, Cape Town, Durban and Gqeberha, with new cities opening as partners come on board.

Yes — homes are our most popular setting. We'll confirm access, parking and setup space before the day.

Yes. We work with offices, hotels, event venues, gardens and rooftops. Let us know about lifts, load-in times or security processes.

Tell us your dimensions during booking. Most experiences have a compact version, and our team will recommend the right fit.

Securely online through Experio, by card or instant EFT. You'll receive a tax invoice by email.

Yes — a 50% deposit secures your date on most experiences, with the balance due 48 hours before.

No. Agents never take payment. They create the booking and you pay Experio directly — that keeps you protected.

Yes. Travel within your city, setup and breakdown are always included in the price you see.

Move your date or time free of charge up to 72 hours before, subject to availability.

For outdoor experiences we'll agree a wet-weather plan with you — move indoors, add cover, or reschedule at no cost.

Cancel more than 7 days ahead for a full refund. Within 7 days the deposit is retained, and within 48 hours the full amount applies.

Sign up on the agent page. You'll get a unique referral link, a QR code and marketing material within 24 hours.

Agents earn a structured commission on every attributed booking, rising as your monthly volume grows.

No. Experio provides the entire experience infrastructure. You focus on connecting people with experiences.

Commission is confirmed once the experience is delivered and paid out on the 5th of the following month.

Yes. Use the booking tool in your dashboard. The customer pays Experio and the booking is credited to you.

Apply on the partner page. We'll assess your city, capacity and service background, then take you through training and onboarding.

Everything the concept requires — from massage tables and linen to screens, carts, teepees and styling kits, plus the operating manual.

Very likely. We open new cities with founding partners. Tell us where you are and which categories you can deliver.